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Setup Your Email Account in Apple Mail & Mac Mail for LinkSky Hosting

Part 1 – Get Your Email Account Settings from cPanel

Part 2 – Setup Email in Apple Mail & Mac Mail

Use email account settings to setup Apple Mail & Mac Mail:

  1. Open Apple Mail or Mac Mail
  2. Click "Mail" (in the menu bar at the top left of screen)
  3. Click "Preferences" (on the menu)
  4. Click "Accounts" tab
  5. Click "+" button (lower left corner of window)
  6. Select "Add Other Mail Account…" and then click "Continue" button
  7. Enter your email account settings and then click "Next" button
    • Full Name – Your first and last name
    • Email Address – Your full email address
    • Password – Your email password (this is not the same as your cPanel password)
  8. Mail app will probably attempt to autodiscover your email account settings, which may take several minutes. Afterwards, you may receive a message stating that the "Account must be manually configured", click "Next" again
  9. Enter your Incoming Mail Server settings and then click "Next" button
    • Account Type – Select "IMAP"
    • Mail Server – Use the Secure SSL "Incoming Server" setting from cPanel
    • User Name – Your full email address
    • Password – Your email password (this is not the same as your cPanel password)
  10. Enter you Outgoing Mail Server settings and then click "Create" button (these fields are required, even though Apple labeled them "Optional")
    • SMTP Server – Use the Secure SSL "Outgoing Server" setting from cPanel
    • User Name – Your full email address
    • Password – Your email password (this is not the same as your cPanel password)
  11. From the Accounts list, select the new account (if you have more than one account), click "Advanced" tab, and then enter the settings
    • Make sure "Automatically detect and maintain account settings" is unchecked
    • Port – Change to 993
    • Use SSL – Must be checked
    • Authentication – Change to "Password"
  12. Click "Account Information" tab and then select "Edit SMTP Server List..." from the drop-down menu next to "Outgoing Mail Server (SMTP)"
  13. Select SMTP server, click "Account Information" tab, and then enter settings
    • Description – Verify the Description has been entered; use your full email address
    • Server Name – Verify the Server Name has been entered; use the Secure SSL "Outgoing Server" setting from cPanel
    • TLS Certificate – Verify "None" is selected
  14. Select SMTP server, click "Advanced" tab, and then enter settings
    • Uncheck "Automatically detect and maintain account settings"
    • Port – Change to 465
    • Use SSL – Must be checked
    • Authentication – Change to "Password"
    • Verify "Allow insecure authentication" is unchecked
    • User Name – Verify your User Name has been entered; use your full email address
    • Password – Verify your Password has been entered (will show as dots); use your email password (this is not the same as your cPanel password)
  15. Click "OK" button
  16. Close the preferences window to complete the setup
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